Store Policies

PRICE MATCH AND COUPON POLICIES BY STORE

Here is a complete list taken from the websites of stores that price match. Also there is a link to each company website so you can save a ss (screenshot) of their policy on your phone, if you’d prefer to have the policy handy when you’re shopping.

BEST BUY

If you find a lower price online, in-store, or in print before you buy or within 30 days of your purchase we’ll beat that price by 10% of the difference.
To request a price beat, first make sure you qualify.
Step 1 – Make sure you qualify
The product you’re comparing must meet each of the following criteria to qualify for a price beat.
1. If you’ve already purchased the product from Best Buy and would like a price adjustment, it must have been purchased within the past 30 days.
2. The product must be the exact same brand name and model # as it appears on BestBuy.ca.
3. The product must be priced in Canadian Dollars and include all environmental fees, shipping costs, and other charges.
4. The product must be sold AND shipped by a retailer or authorised dealer located within Canada.
Check the dealer’s shipping policy on the competitor’s site to confirm.
5. The product must be in stock, available for sale, and cannot be a limited time offer or available only in limited quantity.
6. The product’s price must not be lower due to an advertising error, misprint, or special sale price.
Special sale prices include Black Friday prices, Cyber Monday prices, Boxing Day prices, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, Original Equipment Manufacturer (OEM) prices, close-outs, liquidations, clearances, and financing offers.

CANADIAN TIRE

Price match guarantee
Subject to store participation. We’ll not only match any competitor’s price, we’ll beat it by
giving you an additional 10% of the lower price in Canadian Tire ‘Money’.

FRESHCO

Price Matching Policy
Our guarantee that we’re cheaper means that if a major supermarket competitor within this store’s geographic trade area offers a lower price on any item that we carry in our store, simply show us their price in their flyer/ad (current) or on their receipt (within 7 days of purchase) and we will sell you that item for 1¢ less. Applies to identical items (same brand, item type (in the case of produce, meat and bakery), size and attributes) or comparable items in the case of private label. Does not apply to prescriptions or gift cards. Excludes ‘spend x get x’; clearance sales, and ‘free’ promotions and discounts obtained through loyalty or other preferred customer programs. Does not apply to competition misprints or withdrawn or corrected advertisements. We reserve the right to verify competitor prices and to limit quantities to 2 identical products/flavours. “Our major supermarket competitors”, “geographic trade areas” and “comparable items” are determined solely by us and are based on a number of factors that can change from time to time. We reserve the right to make changes to this program without prior notice.

Coupon Policy
Yes, we think coupons are a great way for you to save even more money at FreshCo, so we now accept both Vendor Pre-Printed Coupons and Internet/Printable Coupons.
In order to protect us both from fraudulent coupons that are sometimes found in the market, we have a few condition• We will accept one coupon per item purchased.
• Coupons for Buy One Get One will be honoured.
• All coupons must have the following:
– A valid product name
– A valid expiry date.
– A bar code.
– A Canadian redemption address. We do not accept photocopies of internet coupons or photocopies of vendor pre-printed coupons. We accept originals only. We reserve the right to reject coupons which we, at our discretion, deem to be reproductions or unacceptable for any other reason.
• In addition, for Internet/Printable coupons:
– Must be legible.
– Must say “Internet Coupon”.
– Have a value of $25 or less
– Internet/Printable Coupons for “Free” product will NOT be accepted.

GIANT TIGER

Your confidence in our pricing is critical and the Ad Match Guarantee is our promise to you!
Our Ad Match Guarantee means “We will beat the advertised price of any competitor” If you happen to find a local competitor offering a lower price on any identical item we carry in-store, simply show us their current flyer and we will sell you that item for 1 cent less than their price. Why do we do that? Because delivering the most outstanding value for your family budget is our mission, every day.
*Not applicable to clearance sales, percentage discounts, rebates, combination promotions (e.g. Buy 2, Get 1 Free), private label products, online offers, preferred customer discounts or random discounts (Scratch and Save events), or to competitor misprints, withdrawn or corrected advertisements. Applicable only to products currently in stock at this location. We reserve the right to limit quantities. We reserve the right to make changes to this program without prior notice. Local competitors reflect each store’s market trading area within Canada as determined by Giant Tiger Stores Limited.
Coupon Policy http://www.gianttiger.com/category/customerservice/coupons.do
We will gladly accept coupons provided they meet the following criteria.
Internet/Manufacturer’s Coupons
• Coupons are accepted only if the store carries the item
• Coupons must be presented at the time of purchase
• Only Canadian coupons are accepted
• The coupon must have Manufacturer’s instructions to the retailer as well as a Canadian remittance address
• The item purchased must match the item presented on the coupon (identical in size, quantity, brand, style etc.)
• The expiration date must be listed and coupons must be redeemed before the expiry date on the coupon
• Coupons must have a scanable barcode
• Only printed coupons are accepted
Number of coupons that can be used for each item
• Only one acceptable coupon may be presented for each item purchased within a transaction
• The store reserves the right to limit quantities where multiple coupons are used for multiple purchases of the same item
Free merchandise with a coupon (i.e. BOGO)
• No Sales tax is applied on free merchandise
When coupon value exceeds the price of the item
• If the value of the coupon exceeds the price of the item (including taxes), the excess value of the coupon is applied against the transaction total for all other items purchased (after taxes). Any remaining coupon value after the excess value has been applied against the transaction total for all other items purchased (after taxes) is not paid out as cash.
Giant Tiger coupons
Email/Web/Facebook coupons are accepted by;
• Presenting the coupon on a smartphone for the cashier to scan the bar code.
• Presenting a printed coupon, which must contain a clear and scannable bar code.
In-store bounce back coupons
Bounce back coupons cannot be combined and can only be applied to the categories of merchandise outlined on the coupon.
Note: Stores have the right to refuse any coupons that appear to be photocopied, scanned or altered.
Coupgon coupons
Coupgon – Checkout Procedures
We are pleased to announce that we accept COUPGON coupons. COUPGON is Canada’s first digital grocery coupon app. using a customer’s mobile device.
• Customer is to scan the QR code sign posted at the cash register and then hold up their mobile device to the cashier to see the Coupgon coupons the customer wished to redeem
• Coupgon coupons will only be accepted at the time of purchase
• Coupgon coupons are accepted only if the store carries the item
• The item purchased must match the item displayed on the Coupgon app. (identical in size, quantity, brand, style etc.)
• Cashier will only redeem the quantity of Coupgon coupons listed on the Coupgon app.
HOME DEPOT

Find a lower regular or advertised price… we’ll beat it by 10%.
TERMS: This Price Guarantee applies to identical In-Stock items at The Home Depot retail location you visit. No Special Orders (with the exception of Special Order appliances only) or rain checks. This guarantee does not apply to competitor online prices or offers. Applies to everyday and sale pricing. The Home Depot reserves the right to verify the price and availability of the product at the local competitor location before honouring this offer. Price confirmation from a competitor must be presented to The Home Depot during the effective dates of the competitor’s flyer. This Price Guarantee excludes typographical or other errors, free offers, gifts with purchase, gift cards, gift certificates, rebates, clearance or close-out prices, credit or financing programs, used, damaged, returned, open box or display merchandise, bid pricing, volume discounts, Special Orders (other than appliances excluding GE Café™ brand), sales tax, online purchases, delivery or assembly services, labour, installation, and products and services furnished by our Installation Services. Discount applied before taxes and environmental stewardship fees or other levies, if applicable. We reserve the right to limit quantities to an amount reasonable for a residential homeowner. This Price Guarantee cannot be combined with any other offer.

LONDON DRUGS

We guarantee the best price
We offer what you need at a price that’s right. If you find the same merchandise advertised in print at a lower price and we confirm the competitor has the product in stock, we’ll match that price for one product. Even if you find that lower advertised price after you buy, we’ll step up and match that price for 30 days.* This does not apply to online pricing and this guarantee can not be extended to items purchased through our online store. Please see our STORE LOCATOR for a location nearest you.
*Excluding Prescriptions, PhotoLab and internet pricing.

LOWES

We match all competitors pricing!
You never have to wait for a sale at Lowe’s because we always price our products as competitively as possible. When you choose to shop at Lowe’s, you can have peace of mind knowing you’re getting honest value for your money.
Price match for retail stores plus an additional 10%
We guarantee our everyday competitive prices. If you find an identical item currently offered for less at a local competitor’s store or website (including shipping, handling and fees, if applicable), we will match their price and beat it by 10%.
Competitor close-out, errors or misprints, discontinued, clearance, liquidation, special order, damaged items, delivery, assembly, financing offers, Cyber Monday prices, Black Friday prices, Boxing Day/Week, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, and limited or minimum quantity offers, and installation labour are excluded from this offer.
Price match for online only websites
If you find an identical item for less at a Canadian online only website, we will match their price (including shipping, handling and fees, if applicable).

How to price match in-store:
When shopping in our stores, just show us confirmation of the price that you have found for less from a local competitor via flyer, print-out or smartphone to show us a complete URL (web address) of the product page on the competitor’s website.
How to price match on Lowes.ca:
Please call us toll free at 1-888-98-LOWES (56937) or use our Live Chat to speak to a Representative.
The Fine Print
*For competitor percent-off sales, we’ll match the final net price the competitor is offering.
• Competitors’ prices must be in Canadian dollars and will be adjusted for any fees, taxes or other charges such as import fees and shipping.
• Competitor close-out, errors or misprints, discontinued, clearance, liquidation, special order, damaged items, delivery, assembly, financing offers, Cyber Monday prices, Black Friday prices, Boxing Day/Week, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, and limited or minimum quantity offers, and installation labour are excluded from this offer.
• Lowe’s reserves the right to verify the lower price prior to sale.
• Limited to reasonable quantities for homeowner and one-house order quantities for cash and carry contractors.
• The item must be in stock and available for immediate sale and delivery.
• The item must be of the identical brand and model.
• The item must be new and factory-sealed and subject to a manufacturer’s warranty applicable in Canada.
• The item must be sold by an authorized dealer located in Canada.
• Price guarantee honoured at all Lowe’s retail locations in Canada; subject to quantity availability. Other conditions apply. Visit store for complete details.
• Lowe’s promo codes are applied to Lowe’s product prices and are not applicable in combination with the price match policy.
Please make sure you have the following information before contacting us so that we can assist you as quickly as possible:
• Your full name and phone number
• The complete URL (web address) of product page on the competitor’s website
• Details of the product name, brand and model
• Details of the price difference (including shipping, handling and other fees, if applicable)
Why do prices vary from store to store?
Our goal is to provide everyday low prices on all of the items we sell. In order to do so, we partner with local manufacturers wherever possible to bring you the lowest prices. As a result, prices for identical items may vary based on local costs.
Clearance: Clearance discounts are specific to each product and apply only to items indicated as “clearance”. Clearance pricing cannot be combined with other offers, discounts or promo codes. Discount cannot be applied to past purchases.
Clearance items are available while supplies last. Stock will vary by individual store. Other restrictions may apply.

NO FRILLS

Price Matches can be performed at any checkout. Sometime a Manager will be consulted for approval of specific matches. “If you find a cheaper price, simply show us and we will match.* * If a competitor offers a lower price on any item that we carry in our store simply show us an advertisement or receipt and we will sell you that item at the same price. We will match the competitor’s price only during the effective date of the competitor’s advertisement or within 7 days of the date of the receipt. Item must be identical (defined as same brand, size and attributes) and for produce, meat and bakery items, we reserve the right to determine a comparable item. ‘Our major competitors’ and ‘geographical trade areas’ are determined solely by us and are based on a number of factors which can change from time to time. Excludes ‘multi-buys’ (eg. 2 for $4); ‘spend x get x’; ‘Free’; and discounts obtained through loyalty programs.” – wontbebeat.ca – See more at: http://www.pricematching.ca/price-matching-stores/no-frills-price-matching/#sthash.Mqg7Xi0f.dpuf

PETSMART

Unbeatable Price Guarantee
Our Unbeatable Price Guarantee makes it easy for you to stock up on essentials for your pets.
In-Store Price Match Guarantee:
If you find a product that’s in stock at a PetSmart store for a lower price at a competitor’s store (excluding competitors’ online sites and catalogs), PetSmart will match the price as long as the identical product is in stock at our store. Proof of the lower price (receipt, advertisement or other confirmation) is required. We cannot match prices advertised at clearance, liquidation or other special events. We cannot match “free with purchase” offers, “buy one get one free” offers or rebates. Price matching is not valid on pets and services. See a Store Associate for additional details.
Online Price Match Guarantee:
petsmart.ca will match any competitor’s online everyday price for in-stock, identical products. We cannot match sale prices or prices advertised on Amazon, eBay, other auction sites or closeout/discount sites. Please note: our Online Price Match Guarantee excludes shipping charges. Call customer service at 1-888-839-9638.
COUPONS
Coupons are a great way to save even more when shopping with us, and it’s easy to use them at our stores. When accepting coupons, we follow the guidelines below.

PetSmart Issued Coupons

We Gladly Accept
• Mobile Coupons on a mobile device must have a scannable barcode and include:
PetSmart coupons feature a bouncing ball logo in the frame around barcode and start with a 4
Includes coupons on Facebook and Twitter
• Coupons for dollars/cents off, % off, or Free for max item value
• Coupons contained in flyers, advertisements, email, PetSmart receipts, Catalina (Grocery Store Receipts) and from in store or national events (Adoption Week)
• Coupons for the exact item that is being purchased
• Buy one, get one (BOGO) coupons
• Coupons with a valid expiration date and a scannable barcode
• Coupons in Black and White or Color
• Targeted Coupons redeemed by the customer whose name appears on the coupon

We Do Not Accept
• Coupons for items other than the exact item being purchased
• Coupons with missing or with an invalid expiration date
• Coupons copied or altered in any way
• Coupons identified as fraudulent and posted to Coupon Central
• Multiple redemptions with a single coupon
• Coupons without a scannable barcode
• Targeted coupons redeemed by someone other than the person listed on the coupon
• Mobile Coupons scanned on a mobile device without the bouncing ball logo in the frame around barcode
Valid Manufacturer Coupons
We Gladly Accept
• Only physical printed coupons surrendered at the time of purchase
• Coupons for dollars/cents off, % off, or Free for max item value
• Coupons contained in flyers, advertisements, email, PetSmart receipts, Catalina (Grocery Store Receipts) and from in store or national events (Adoption Weekend events)
• Coupons for the exact item being purchased
• Buy one, get one (BOGO) coupons
• Coupons with a valid expiration date and scannable barcode
• Coupons in Black and White or Color
• Coupons with “Manufacturer Coupon” printed on them and a valid remit address for the manufacturer
We Do Not Accept
• Coupons for items other than the exact item being purchased
• Coupons with missing or with an invalid expiration date
• Coupons copied or altered in any way
• Coupons identified as fraudulent and posted to Coupon Central
• Multiple redemptions on a single coupon
• Coupons without a scannable barcode
• Mobile manufacturer coupons scanned on a mobile device

Valid Competitors’ Coupons
We Gladly Accept
• Coupons for the exact item being purchased
• Coupons for dollars/cents off, % off, or Free for max item value
• Buy one, get one free (BOGO) coupons
• Only physical printed coupons surrendered at the time of purchase
• Coupons with a valid expiration date
• Coupons with a visible barcode
• Coupons in Black and White or Color
We Do Not Accept
• Coupons for items other than the exact item being purchased
• Coupons with missing or with an invalid expiration date
• Coupons copied or altered in any way
• Coupons identified as fraudulent and posted to Coupon Central
• Multiple redemptions on a single coupon
• Coupons without a visible barcode
• Coupons for services or live pet
• These are not considered “like” products/services because our live pets are Vet Assured and our Services Associates are specially certified as such
• Competitor coupons scanned on a mobile device
• Coupons for “while supplies last”, “First 100 in the door” or other door buster coupons
Coupon Websites/Other
We Gladly Accept
• Any coupons from Competitors or Manufacturers that comply with our coupon policy as mentioned above
We Do Not Accept
• Coupons scanned on a mobile device unless they are PetSmart issued with a PetSmart barcode
• Multiple redemptions on a single coupon unless otherwise stated in disclaimer
• Coupons for items other than exact item being purchased
• Coupons with missing or invalid expiration date
• Coupons without a visible barcode
• Coupons for services or live pets unless PetSmart issued
• Coupons copied or altered in any way
• Coupons identified as fraudulent and posted to Coupon Central
The following are guidelines and limitations:
• Coupons must be presented and surrendered at time of purchase unless they are PetSmart issued and scanned on a mobile device
• The coupon value may be reduced if amount exceeds the value of the item. Cash back is not provided
• Coupons cannot be exchanged for cash or gift cards
• Coupon will not be accepted after expiration date.
• We do not accept coupons that have been copied, altered, traded, or bartered in any way
• When printing coupons from PetSmart online, please ensure that your printer is print-ready.
• PetSmart reserves the right to not accept a coupon that we deem as fraudulent use/accept coupons not covered in this policy
• PetSmart follows the disclaimer as printed on the coupon
• Some items may not be available at all stores
• Once a coupon is redeemed, it cannot be reissued upon return of the item purchased nor will cash be returned for the amount of the coupon redeemed
• We reserve the right to reject any coupon or limit the number of coupons being used in a transaction

SLEEP COUNTRY CANADA

Everyone wants to find the best possible price. With Sleep Country’s Unbeatable Price Guarantee, you can shop with confidence. If our price isn’t already lower, Sleep Country will beat any competitor’s advertised price by 5%. Guaranteed. And, it doesn’t have to be the same bed – we’ll find one on our floor that is reasonably comparable and honour the price guarantee.*
If you buy a mattress somewhere else, you will pay at least 5% too much.
If you see an ad from a competitor that impresses you, (even a “Going Out of Business” sale) just bring it to us. If we don’t already have the lowest price, we’ll beat their price by at least 5%. All we ask is that you take the time to visit us at Sleep Country.
*For full details on our exciting guarantees, visit the Sleep Country store nearest you.

RCSS (REAL CANADIAN SUPERSTORE)

1.0 Policy
Coupon zone coupons, LCL flyer coupons, LCL website coupons and President’s Choice Financial® coupons are all gladly accepted according the terms and conditions printed on the coupon. Manufacture coupons are accepted for in store purchased items according to the guidelines listed in section 2.0.
2.0 Guidelines
2.1 The item being purchased must conform to the product details on the coupon including size, brand, quantity, co-purchased item etc.
2.2 Only Canadian coupons are accepted.
2.3 The expiry date must be valid.
2.4 The coupon must be presented at time of purchase.
2.5 A coupon cannot be redeemed against the “free” item in any offer where the customer buys more than one item to get one or more item for free (BOGO deals). Eg. Buy one bag of chips, get a second bag of chips free – a single coupon can be applied to the purchase of the two bags.
2.6 Coupons have no cash value.
2.7 If the coupon value exceeds the retail value of an item, the coupon value will be reduced to reflect the retail of the item.
2.8 All sales taxes are paid by the customer at the retail value of the product. Refer to 2.9 to see Free Item guideline.
2.9 The value of a coupon that offers a product for free will include the amount of any applicable taxes.
2.10 Home printed coupons from emails or websites are accepted in black/white or colour. Manufacture coupons must have a valid manufacture address on the printed coupon, expiration date and be completely legible.
2.11Photocopies are not accepted.
2.12 Coupons are void if they appear distorted or blurry.
2.13 One coupon only per item purchased may be redeemed during each store visit, even if a limit statement is not included on the coupon. Coupon stacking is not allowed.
2.14 The Store Management reserves the right to restrict individual item purchase quantities to reasonable family limits.
3.0 General Information 3.1 Each coupon will be reviewed to ensure it complies with the details of the section 2.0 Guidelines. We appreciate your patience during this validation process.
3.2 Customers with excessive amounts of coupons in a single order may be asked to relocate to complete their order as a courtesy to our other Customers.
3.3 We may change this policy without notice at any time.
3.4 All coupon redemptions are subject to the policy in effect at time of redemption.
3.5 Competitor’s coupons are not accepted.
Price Match Promise
Show us a lower advertised price on an identical item and we’ll match it! *see back page for details *Applies only to our major supermarket competitors’ print advertisements (i.e. flyer, newspaper). We will match the competitor’s advertised price only during the effective date of the competitor’s print advertisement. Our major supermarket competitors are determined solely by us and are based on a number of factors which can change from time to time. Identical items are defined as same brand, item type (in the case of produce, meat and bakery), size and attributes and carried at this store location. We will not match competitors’ “multi-buys” (eg. 2 for $4), “spend x get x”, “Free”, “clearance”, discounts obtained through loyalty programs, or offers related to our third party operations (post office, gas bars, dry cleaners etc.). We reserve the right to cancel or change the terms of this promise at any time.

SOBEYS


Sobeys does not price match, but they do accept coupons.
Q: What is Sobeys’ coupon policy?
A: We accept both Vendor Pre-Printed Coupons and Internet/Printable Coupons.
All coupons must have the following:
• A valid expiry date
• A bar code
• A Canadian redemption address
• We accept one coupon per item purchased.
In addition, Internet/Printable coupons:
• Must be legible
• Say “Internet Coupon”
• Have a value of $25 or less
• We accept BOGO but not “Free Product” Internet/Printable Coupons.

STAPLES


Price Match
Does Staples have a Price Match guarantee?

Yes we do. If you find a lower advertised price on an in-stock, new identical item from an Authorized Canadian dealer, now or within 14 days of your purchase, just show us the price and we will match it
If our competitor has a bonus offer with an item that we carry, we will match the competitor’s price and provide the identical bonus item where possible. If our competitor offers a free gift card with an item that we carry, we will match the competitor’s price and provide the same valued gift card. We do not match tender, such as gift card discounts, with our competitors.
For Internet and delivered purchases, the competitor must have the item in stock on its Web site and next-day shipping and handling fees will be added to the competitor’s price to make a fair comparison against our price. If no shipping and handling charges are readily available in the advertisement, a flat fee of $15 will be added to the competitor’s price. Additional shipping charges apply to some towns in Canada. Our Store Managers and Call Centres can help you determine these costs.
An identical item is a product with the same manufacturer and model number. An Authorized Canadian dealer is a retailer that the Canadian manufacturer willingly sells to (typically, unauthorized dealers do not offer legal Canadian warranties and/or packaging). The Price Match Guarantee does not apply to refurbished items or demos.
An advertisement is defined as a copy of a current Canadian dated advertisement, original register receipt, catalogue page or competitor Web page.
From time to time, our catalogue, Internet and store prices might temporarily not match due to printing press deadlines. If this happens, you will get the lowest price of the three.
We reserve the right to limit quantities sold to an individual customer and we are not able to supply businesses looking to resell product to the end consumer. The Price Match Guarantee does not apply to competitors’ or Staples® advertising that states “limited quantities,” “clearance,” “close-outs,” “bankruptcies” or special events (e.g., Boxing Week, Black Friday). We do not match typographical errors in competitors’ advertisements. OEM, Government and Educational prices may be excluded. Prices do not include applicable taxes and/or eco-fees. We reserve the right to modify the terms of our Price Match Guarantee from time to time.
Learn more about our Price Match Guarantee here. When placing an order online, price match is available by calling 877-360-8500. For an in-store price match, please see an associate at our customer service desk at your local Staples retail store. This policy is subject to change without notice.

Which items does Staples price match?

We price match almost everything we sell. The item must be identical, including model number, components and warranty. The item must be in stock and available for purchase at that price from an authorized reseller, whose authorization we reserve the right to verify. For wireless phones and other items with a service plan, only in-store purchases are eligible for price match. The plan, provider and other terms must be the same. Products and services purchased online at our mobile phone sales and service site are not eligible for price match.
Are there any items and services that aren’t available for price match?

We don’t price match to competitors’ or our own local special events (e.g., door crashers, grand opening, anniversary, clearance, timed sales or liquidation sales). We don’t price match our EasyTech services, our third-party providers’ products and services (e.g., custom printing) or items sold on auction sites, taxes, warranties, typographical errors, gift cards or merchandise credits.
How do Staples coupons and rebates contribute to the Staples price match?

All coupons and rebates (including Staples dollars off, gift checks, and mail-in rebates, and instant savings) are deducted from the price of the Staples product when calculating a price match.
When calculating a price match, we’ll deduct any available Staples coupons and/or Staples Rebates (dollars off, instant savings, and mail-in rebate) from the Staples price to arrive at a net price. For example, if you buy an item from us for $200, and there is a $20 instant savings, the net price is $180. If another company’s price is $180 or more, the price match will not be approved as the Staples price is equivalent or better. Another example: If you buy an item from us for $159 and you have a coupon for $25 off a $100 order, as well as a $20 mail-in rebate, the net price is $114. If another company’s price is $110, your price match savings would be $4.

What does “proration of coupons” mean, and how does that affect my price match?

Proration of coupons means that the dollars-off coupons (e.g., Staples coupons, rewards, gift checks) are proportionally deducted from the prices of items in an order.
The prorated discount from all coupons on the order will be used when calculating Staples’ price. The application of coupons can mean a specific purchase won’t qualify for price match. Similarly, a purchase that has a price match discount may no longer be eligible for a coupon if the adjusted order total no longer meets the minimum requirements of the coupon.

Will Staples match a competitor’s price for a product where the competitor also offers an instant rebate, mail-in rebate, gift check or gift card, or free or discounted item?

If a competitor offers a product that comes with an instant rebate, mail-in rebate, gift check/gift card, or similar discounts, we will not take these discounts into account. If a competitor offers a product that comes with a free or discounted item, and Staples does not carry the free or discounted item, we will only match the price you pay at the point of purchase, and will not take the free or discounted item into account.
Are delivery charges included in the price match?

This depends on whether your Staples.ca order will receive free shipping and whether the competitor’s order offers free shipping.
If your Staples.ca order will receive free shipping and the competitor’s order will receive free shipping, we will price match the product without considering shipping charges. If your Staples.ca order will receive free shipping and the competitor order will not receive free shipping, we will include an appropriate shipping charge in the competitor’s price before calculating the price match. If your Staples.ca order does not receive free shipping, and the competitor’s order offers free shipping, we will deduct the Staples shipping charge from the competitor’s price, so that the Staples Price Matched item total is the same as what the competitor is selling the product for.
Are quantities limited on Price Matched products?

We may limit the quantity we sell of the Price Matched item, particularly if the other company has set a limit. In addition, we reserve the right to limit quantities sold to a customer.

TOYS R US

Item must be identical
An item does not have to be on sale to be price matched
A current Canadian retailer’s advertisement must be presented (printed or on mobile) and must show price currently in effect including:
Catalogue
Canadian only online retailer and/or flyer
Receipt from another retailer showing product description, price and date
We do not accept shelf labels or pictures of shelf labels
Retailer must have the advertised item in-stock and be available for immediate sale in the same local market area
The Price Match Policy DOES NOT apply to the following:
Offers with limited and/or minimum quantity
Bundled offers
Advertising errors and/or misprints
Rebates or free/bonus/gift card offers
Coupons
Rainchecks
Special financing offers
Liquidation/Clearance centres
The price match cannot be combined with other Toys”R”Us offers including coupons
Where a price match with a retailer is applied after purchase, the difference will be refunded in the same method as the original payment
within 14 days of original purchase date. Original receipt is required.

WALMART

We will gladly Ad Match with proof of the current in-store retail price of any local competitor’s ad (printed or digital) for an identical item provided that the item is in stock. Not applicable to used or refurbished items, clearance sales, combination promotions (e.g., gift with purchase), double or triple coupons, after-sale rebate offers, preferred customer discounts or random discounts (e.g., scratch and save events) offered by other retailers, or to competitor misprints or withdrawn or corrected advertisements. We reserve the right to limit quantities. Our “local competitors” and ‘identical items’ are determined by us. Walmart’s Ad Match program may be modified or withdrawn at any time without notice.
If the price of a product drops after I buy it, can I get a refund for the difference?
Within 30 days (with receipt), if a customer has purchased an item from any Walmart store that is now offered at a lower Walmart price, the store will refund the difference of the price for the customer. Important: the refund excludes items that are on Clearance.
Can I use a manufacturer’s coupon?
Seeing as we need the physical coupon to submit to the manufacturer, you cannot use a manufacturer’s coupon for online purchases. However, providing the coupon is valid, we will gladly accept it at any of our stores.
Can I get a rain check?
We don’t offer rain checks for our online items, but we do offer them in store. While we always try to have every advertised item in stock, occasionally an item may not be available. In such cases, we’ll issue you a rain check (at your request) so you may buy the item at the advertised price when it becomes available. Or, if you prefer, we’ll sell you a similar item at a comparable price. Rain checks are not available for clearance or limited quantity items, which are available only while supplies last.
We gladly accept the following types of coupons*
• Print-at-home internet coupons
o Must be legible
o Must have “Manufacturer Coupon” printed on them
o Must have a valid remit address for the manufacturer
o Must have a valid expiration date
o Must have a scannable bar code
o Buy one, get one free (BOGO) coupons with a specified price
o Are acceptable in black and white or color
o May not be duplicated
• Manufacturers’ coupons
o For dollar/cents off
o We honor the manufacturer limitations
o For free items (except those printed off the Internet)
o Buy one, get one free (BOGO) coupons
o Must have “Manufacturer Coupon” printed on them
o Must have a valid remit address for the manufacturer
o Must have a valid expiration date
o Must have a scannable bar code
o May not be duplicated
• Competitors’ coupons
o A specific item for a specified price, for example, $2.99
o Buy one get one free (BOGO) coupons for items with a specified price
o Have a valid expiration date
o Are acceptable in black & white or color
o May not be duplicated
• Soft drink container caps
• Checkout coupons (“Catalinas”)
o Printed at our competitors’ registers for dollar/cents off on a specific item
o Must have “Manufacturer Coupon” with specific item requirements printed on them
o Must have a valid remit address for the manufacturer
o Must have a valid expiration date
o Must have a scannable bar code
o Are acceptable in black & white or color
o May not be duplicated
We do not accept the following coupons:
• Checkout coupons
o Dollars/cents or percentage off the entire basket purchase
• Print-at-home Internet coupons that require no purchase
• Competitors’ coupons
o Dollars/cents off at a specific retailer
o Percentage off
o Buy one, get one free (BOGO) coupons without a specified price
o Double- or triple-value coupons
*The following are guidelines and limitations:
• We only accept coupons for merchandise that we sell.
• Coupons must be presented at the time of purchase.
• Only one coupon per item.
• We have the ability to limit the number of identical coupons and the number of coupons for the same item per transaction.
• Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).
• Coupons must have an expiration date and be presented within the valid dates.
• If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.
• In all situations, we reserve the right to limit purchase quantities to typical retail purchase quantities or one-per-customer or household and to exclude dealers.
• Store Managers have the final decision in taking care of the customer.
• SNAP items purchased in a SNAP transaction are ineligible for cash back.
• WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.
• The system will prompt for supervisor verification for:
o 4 or more like coupons per transaction.
o A coupon of $5 and over.
o $50 or more in coupons in one transaction.
o Coupons totaling a percentage (%) off of the total sale.

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